Nimbus Software
+389 (2) 3090 247
office@nimbussoft.com

Support

Security, availability, performance and uptime of your software applications are vital for your organization success, growth and customer success.

For us the support is a key service performed by a dedicated team of skilled engineers and technicians available 24/7 to analyze, troubleshoot, debug and fix various types of issues that might appear during the operation of your IT system.

Together with the technical support our company provides additional services related to product maintenance:

Optimization services – enables us to keep and expand the utilization of your infrastructure avoiding expensive upgrades by analyzing and optimizing configuration, software deployment and databases.

Web application security assessment – we evaluate your web applications and identify potential vulnerabilities or misconfigurations that can lead to security incidents, data leakage and information disclosure. Based on the assessment our experts will propose a corrective action plan that will fix the issues identified before they can affect your solutions.

Migration of applications – new infrastructure enables new levels of performance and older applications should be migrated from the old hosting to the new environment. Our team can help you to perform a complete assessment of the process, create a migration plan and perform the transition while having minimal downtime and avoid data loss or data corruption.

Backup and disaster recovery for applications – data protection is vital for company operation and incidents can take place anytime so you need to have a very well defined strategy for data recovery and disaster recovery for your applications. We can provide a complete solution suite for this topic starting with planning of the solution, definition of the procedures, and implementation up to operation, monitoring, periodic testing and validation.

Please contact our support team on: support@nimbussoft.com and report us for all possible problems and/or demands.